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An error occured. Please contact your local administrator. #75

#1

Hello friends, I'm new here on the forum. I set up an environment for a friend on a Rocky Linux VPS. I successfully installed Oracle Database 21c, ORDS, and Oracle Apex. Then, I started the installation and configuration of JRI. Everything went well with the database connection, but when I click the button to print a test report, it opens a new tab with the following error:

An error occured.
Please contact your local administrator.

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#2

We need more details for troubleshooting.
Try the following tips to enable more detailed logging. Or can you already see more in the logs of your application server? Which app server are you using btw?

#3
tela-principal-jasper.png erro-tela-jasper.png

Hello, I apologize! So, I am using Apache Tomcat/9.0.89. The connection to the database was successful, and I am even able to reach the JRI Jasper report integration homepage. On the page, there is a section called "Basic report tests," where there is a "Test Report" button. When I click this button, it opens a new tab with the error:
An error occurred.
Please contact your local administrator.

It does not print a test report; when the tab opens, it returns this error. I have attached an image of what I am talking about.

I ask for your help and guidance. Thank you in advance!

#4

My bad.

Forgot to paste the link ... here it is: FAQ-Troubleshooting

When you activate more detailed error messages and/or show them in the browser (disabled for security) you will get more details.

Best, Dietmar.